Building Creative Teams - In every phase of her life, Crystal has brought people together and helped them find ways to work effectively and happily together.  Her team building training focuses on communication and problem solving for the advancement of the whole team. back to top

Business Writing - Crystal has over thirty years experience writing for corporations, nonprofit organizations, and governmental agencies. She covers the basics - good writing, grammar, and punctuation.  She teaches how to create effective letters, memos, and e-mail.  Participants learn editing and proofreading as well. back to top

CHERISH Your Customers - Discover the habits that create problems in customer service, and develop strategies to overcome these habits while replacing them with procedures to create successful interactions with customers and clients.  Crystal will share her experiences in creating lasting customer relationships and repeat sales. back to top

Conflict Management - Conflict is an enormous part of life these days. Understanding the causes of conflict and having strategies to manage conflict can make the difference in your organization.  In this enlightening presentation, Crystal helps you react to and manage conflict, and provides you with tactics to deal with difficult people and communicate effectively with coworkers and customers. back to top

Creating the A+ Life - Crystal’s signature program helps you discover the mission of your life and the motivation to make it happen.  This seminar comes in two versions: one is designed for anyone who wants to live his or her life to the fullest, the other is designed for motivating employees to give their best effort to their jobs.  If your employees are not showing up on time or not working when they are at work, bring Crystal in to help. If you know there is something you were meant to do but are having problems finding or achieving that dream, Crystal’s seminar will lead you through the steps to make those dreams into reality. back to top

De-stress and Re-new - Let Crystal lead you through this entertaining workshop that will help you recognize and manage the situations and that cause stress.  You will leave with specific strategies to reduce stress in your life and your workplace. By the end of the seminar, you will feel renewed and rejuvenated. back to top

Interpersonal Skills - Crystal shares ways to communicate more effectively and understand cultural and personality differences. This training will help you reduce conflict, control difficult situations, and avoid arguments. back to top

Leadership - Crystal believes that true leadership empowers employees to reach the zenith of their abilities while honoring and respecting each person’s individual situation. Her training emphasizes shared power, open communication, and remembering what’s important in life. back to top

Making Connections (Business Networking) - Let Crystal show you how to feel at ease in networking situations, determine what people want and how you can help, and create lasting business relationships through business networking. Learn how the “trilogy of trust” can help your business. Crystal shares her years of networking experience and helps you avoid the mistakes that rob you of time as well as money as you build your network. back to top

Managing CHANGE - Change is difficult for most people, but it’s inevitable. You can learn to manage change and make it work to your benefit. This seminar comes in two forms – one for supervisors and one for non-supervisory staff. Learn how to build team and upper level support for necessary change. Discover ways to reduce productivity loss and employee turnover during times of change.  Crystal completes this session with steps to create a positive working environment through personal responsibility. back to top

Marketing for Small Business - Crystal’s passion is helping small businesses market their goods and services.  Her courses include Marketing on the Internet, Developing Your Marketing Materials, and Marketing to Women. back to top

Presenting Without Panicking - Does the very idea of getting in front of a group of people strike terror in your heart?  Or do you just need to fine tune your presentation skills? Crystal’s seminar will help you overcome anxiety about presenting by helping you understand effective presentation design.  She will teach you a foolproof process for creating presentations that will improve the attention and retention of your audience. You’ll leave with a new level of confidence in getting your ideas across to a group. back to top

Professional POLISH  (Business Etiquette) - Need to brush up on your business manners?  Crystal provides an entertaining, down-to-earth, sensible session on what to do and what not to do in business settings.  Polish your skills in this session and have fun at the same time. back to top

Unlocking Your Creativity - Learn how to tap into the creative energy that we all have by silencing your inner critic.  Crystal uses examples from her own life as well as other anecdotes and exercises to help you discover the power you may not even know you have. back to top

Call 210-863-2250 to book one of the above training session or keynote addresses or to discuss other customized training programs.  Crystal is also available to facilitate meetings and strategic planning sessions, board retreats, and other organizational events.

Crystal Communications

210-863-2250

info@crystallizations.com

Carol Covey

Melaleuca Sales Consultant